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Complaints and Feedback


Your feedback lets us know what we're doing well and what we could do better. If you have a concern or complaint we encourage you to speak to the manager.


See our  Aged Care and Retirement Villages processes and policies to find out how to raise a concern or make a complaint.





0800 333 688

Retirement Villages

Getting Started

Why Choose Us


Oceania provides Rest Home, Hospital, Dementia, Respite and Palliative/End of Life Care, as well as Independent Retirement Village living, at over 40 New Zealand locations.

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