Residential Care Facilities are for people who have been assessed as needing a higher level of daily assistance in order to enjoy life. Levels of care available can vary between facilities, so it’s important to check that the places you’re considering can provide the level of care identified in your NASC assessment.
The NASC assessment looks at a number of factors that indicate the amount of support you (or the person you’re helping) will require. For example, help with showering and dressing, eating, moving around, toileting, taking medication, and communicating. It also considers other factors like safety, mental state and any medical conditions that require ongoing support.
NASC Care levels include:
Residential care facilities might also offer other forms of care, such as:
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Care with a difference
"Please pass on our thanks to you and your team who have done a marvellous job in caring and settling dad in. The professionalism and level of care has been excellent."
"You are all very special people, I saw the dignity and respect you show all the residents including my mum, I head back overseas in the knowledge she is very well cared for."
"I love to be here. The staff are absolutely incredible. I feel so safe and that's the main thing."
"Rettie, thank you, all of your staff have done more than we could have ever achieved alone. 2 years and 5 months after our mum fell down and broke her hip – she has melted with your persistent loving care and got up from her chair. Mum’s psychogeriatricist said she may never get up. You have proved this wrong."
"It occurs to me that 'the whole is greater than the sum of the parts.' To me this means the endless patience, encouragement, support and tireless care your staff give my family cannot be understated."
"The staff I had most contact with were Diane, Lorraine and Mia. They have been just fantastic, but I realise that everyone has contributed to Mum’s overall care. There were mornings when I had to wait for the staff to finish hugging Mum and telling her to have a lovely time when I came to take her out."
"Just want to let you know how happy and grateful our family is, not only for the superb care you’re providing for our Mum but also for the wonderful respect and kindness everyone shows to residents and family members."
"On more than one occasion, the nurses came in to talk to Alan and say goodbye to him for the day, before they left at the end of their shift. They all loved him and cared for him in a most special way, even though Alan was unable to speak very much due to a stroke."
Answers to common questions about our facilities. CLICK HERE