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Call us on 0800 333 688 for assistance with any questions.
The immediate priority is finding the right place. Our advice is to stay focussed on this, then sort the money side of things.
You don’t even need to know if you, or the person you’re helping, will be eligible for a Residential Care Subsidy or Residential Care Loan before they move in, however it’s good to be acquainted with these facts:
So remember focus on finding a place that’s right…don’t make money your primary concern.
When it comes to accommodation within a residential care facility, there is usually a choice of room types.
Remember – you do have choices, so speak to a Business and Care Manager to see what’s available.
Increasingly people want choices – most products and services have a premium version for people who want something better. Oceania Care Suites give people that choice.
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Living in a Care Suite gives you the flexibility and control you're used to and that little bit of luxury you deserve. You can relax knowing you won't have to move again if you ever need a higher level of care. Both rest home and hospital level care can be provided in your Care Suite.
All Care Suites have a kitchenette with fridge and microwave perfect for making a cuppa when friends and family visit, as well as a full ensuite bathroom and heat pump. You own the right to occupy your Care Suite so you can truly make it your own with your favourite furniture and treasured pieces.
Care Suites are for people who:
There are 4 cost elements when living in a Care Suite.
This is the amount you pay upfront as a capital sum. This amount secures an Occupation Right Agreement giving you the license to occupy the Care Suite.
The Net Management Fee details are set out in the Occupation Right Agreement. Your solicitor will explain these details to you before you sign an Agreement to occupy a Care Suite. However, a general explanation of the Net Management Fee is:
This daily fee covers the residential care services we are contracted to provide by the local District Health Board. The Daily Care Fee amount is set annually by the local District Health Board for aged care facilities within the DHB. The same Daily Care Fee is charged whether a person chooses to live in a standard care room or Care Suite.
You may be eligible for a Residential Care Subsidy or Residential Care Loan to help cover all or part of this Daily Care Fee depending on the outcome of your WINZ financial assessment. Call WINZ on 0800 999 727 to discuss further.
Once your Care Suite is vacated, a new incoming resident can be offered the Occupation Right Agreement (ORA). Once the new resident has settled their Occupation License Payment you, or heirs to your estate, will receive a refund. The amount we refund is called the Net Refundable Amount.
Here’s an example to demonstrate how the Net Refundable Amount would be calculated for a Care Suite ORA priced at $100,000 that was occupied for 3 years:
Occupation License Payment |
100,000 |
Less Net Management Fee (maximum 30%) |
- 30,000 |
Less contribution to legal costs |
- 490 |
Refurbishment costs |
none |
Net Refundable Amount |
$69,510 |
In this example the daily cost of the ORA is less than $28 per day over 3 years.
Each Care Suite is individually priced so our Business and Care Manager will be able to advise what is currently available and its price.
Usually the care-related steps outlined below can happen at the same time as the steps required for purchasing an Occupation Right Agreement.
There is a 15-working day cooling-off period from the date you sign the Occupation Right Agreement. However, we recognise that moving into care sometimes happens in a hurry, so residents can move into their Care Suite earlier provided that the Occupation Right Agreement has been signed and the Occupation License Payment has been paid to the facility’s Statutory Supervisor.
Printable PDF - 3 Steps to Finding Rest Home and Hospital Care
Printable PDF - Facility Visit Considerations
"Please pass on our thanks to you and your team who have done a marvellous job in caring and settling him in. The professionalism and level of care has been excellent."
"You are all very special people, I saw the dignity and respect you show all the residents including my mum, I head back overseas in the knowledge she is very well cared for."
"I love to be here. The staff are absolutely incredible. I feel so safe and that's the main thing."
"Rettie, thank you, all of your staff have done more than we could have ever achieved alone. 2 years and 5 months after our mum fell down and broke her hip – she has melted with your persistent loving care and got up from her chair. Mum’s psychogeriatricist said she may never get up. You have proved this wrong."
"It occurs to me that 'the whole is greater than the sum of the parts.' To me this means the endless patience, encouragement, support and tireless care your staff give my family cannot be understated."
"The staff I had most contact with were Diane, Lorraine and Mia. They have been just fantastic, but I realise that everyone has contributed to Mum’s overall care. There were mornings when I had to wait for the staff to finish hugging Mum and telling her to have a lovely time when I came to take her out."
"Just want to let you know how happy and grateful our family is, not only for the superb care you’re providing for our Mum but also for the wonderful respect and kindness everyone shows to residents and family members."
"On more than one occasion, the nurses came in to talk to Alan and say goodbye to him for the day, before they left at the end of their shift. They all loved him and cared for him in a most special way, even though Alan was unable to speak very much due to a stroke."
Answers to common questions about our facilities. CLICK HERE
List of Residential Care providers - Eldernet CLICK HERE
Find a rest home CLICK HERE
Rest Home Audits - Ministry of Health CLICK HERE
List of Residential Care providers - Ministry of Health CLICK HERE
General (background) information about residential care - Ministry of Health CLICK HERE
For the list of and contact details for the various regional needs assessment services - Ministry of Health CLICK HERE
Steps to Take - Ministry of Health CLICK HERE
Needs Assessment Service Co-Ordination Website CLICK HERE
Residential Care Loans - Work and Income New Zealand (WINZ) CLICK HERE
Residential Care Subsidies - Work and Income New Zealand (WINZ) CLICK HERE
General (background) information about residential care - SeniorLine CLICK HERE
What to consider when choosing a rest home? CLICK HERE