Delivering great Personalised care
What really sets Oceania apart from other places is the highly individualised care we provide for each resident. We develop a unique Person-Centred Care plan for every resident in our care. These help us to understand as much as possible about the individual now, as well as the life they have lead before coming into our care. This plan is shared with everyone who cares for the resident and is reviewed and updated to reflect the residents current care needs. Families and staff keep in touch with changes to care with phone calls or face to face chats. Families are also an important part of the 6 monthly care reviews where they can join the GP, nurse and other professionals to discuss the resident and plan future care.
What makes our staff so great
Having fantastic caring and stable staff makes the world of difference. You just have to ask our residents, talk with their family members or see our staff in action for yourself, to understand how dedicated and passionate our people are about what they do. They truly want to provide great quality care. We select these special people, invest in award winning, comprehensive on-going training and show them how much we appreciate them so they want to stay doing what they do best. We have many staff who have been with us for many years, sharing resident’s lives and helping new staff become part of the care team.
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Why choose our Care Homes
"The staff are what make this place so good, I couldn't be getting better care. Night and day I've got bells I can push and they come immediately. It's taken such a load off my wife, me being here. I have my own furniture so I feel at home. It really is superb here."
'My wife was very happy and very grateful for all the help and assistance she received. It was a burden taken off our shoulders to know she had the greatest care 24/7'
"I wish to express my appreciation for the care my sister received in the three years she was with you. She told me several times she had never been happier. She was very happy to be relieved of all her work, and just be cared for."
"My wife had the most professional help from the management, nurses and caregivers. She was treated with the utmost kindness at all times and the devotion of the staff was of the highest standard. My family and I are so grateful her needs were catered for in such a friendly environment."
Answers to common questions about our facilities. CLICK HERE