Lady Allum Care


Our Care Offering

Lady Allum offers a warm, vibrant, welcoming environment. With substantial space for residents and families to get together - either in the lounges, courtyards or any one of the many seating areas in the wide corridors.


The staff are friendly and caring and are supported by two highly experienced Clinical Managers.


Activities Programme

The Activity Team put on a weekly Activity Programme, which residents are invited to and assisted to attend. There’s a wide variety of activities with something for everyone - from Van Outings to Entertainers for our weekly Happy Hour.

There are the Word Games and Quizzes to keep the brain going, the never-to-be-missed Housie and the popular Exercise and Bowls sessions to keep the body moving . We have recently introduced the game of Boccia, which is  becoming very popular with our residents.  Not to be forgotten, there’s time for one-on-one chats with residents who are unable to participate in activities.

You can also choose from Art and Craft, Cooking or Garden Club and there’s even a Men’s Group (which the ladies are thinking of busting into!) We have visiting schools and a variety of demonstrations and the residents all look forward to Robyn from Outreach Therapy bringing her Bichon Frise 'Monty".
The highlights of our year are the Twilight Evening Dance in March and our Spring Fling  in September. There is always something fun happening here - just follow the sound of laughter.


What’s Near By

Lady Allum is conveniently situated close to the Milford centre and mall - with supermarkets, banks and shops. It is also very close to North Shore Hospital and the medical services along Shakespeare Road. Only 3.5 kms from Shore City and Takapuna Library, Beach and Bruce Mason Centre.


Lady Allum also offers luxury Care Suites - spacious studio rooms with a full ensuite, a kitchenette and patio suitable for either Rest Home or Hospital care. Click here for more information about Care Suites, or here to see listings for available Care Suites at Lady Allum.


Features and Services

  • Vans / minibus

  • En Suites

  • Physio-therapist

  • Hairdresser

  • Outdoor seating

  • Doctors Visits

  • 24/7 nurse onsite

  • Chaplain

  • Happy Hour

  • Podiatrist

  • Pharmac Approved

  • Emergency call buttons

  • Hot Drink Facilities for Families

Contact this facility

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  • Rest Home

  • Hospital

  • Care Suites

  • Palliative | End of life care

  • Contract For Younger People

  • Retirement Village VIEW
Lady Allum Care
20 Napoleon Ave, Milford Auckland, New Zealand 0620
Phone: (09) 488 2900

20 Napoleon Ave

(09) 488 2900
(09) 488 2890

Staff Profile

  • Jodi Lake

    Business and Care Manager

    Before joining Oceania Jodi was working on a project for Arvida Group. She has had many years experience in Aged Care Management both in New Zealand, and in the Australian Outback. Jodi loves helping make a difference in people’s lives in a role where no two days are the same. In her spare time she enjoys spending time with friends and family. A keen motorcycle rider she has journeyed on her Harley Davidson across all the states of America.

  • Madhavi Orpe

    Occupational Therapist

    With eleven years experience, Madhavi is hugely skilled at helping maintain residents function and arranging appropriate equipment.

  • Cecily Walley

    Clinical Manager

    (09) 488 2900 ext 9453

    Cecily has worked at Lady Allum for over twenty years both as a Registered Nurse and then as a Clinical Manager. She is a very experienced and caring, senior team member.

    Cecily leads the Registered Nurses and Health Care Assistants in Kirkwood and Nikau units, to deliver quality support for older people.

    RGON, BHSc (Nursing), Certificate in Gerontological Nursing, Dip in Management and Leadership

  • Minna Vuorinen

    Clinical Manager

    (09) 4882 900 ext 9452

    Minna is from Finland and has lived in New Zealand since 1999. She has worked in Aged Care for seventeen years and loves working with the elderly and enhancing their quality of life.

    Minna leads the Registered Nurses and Health Care Assistants in the Kowhai and Arohanui units, to deliver quality support for older people.

    Registered Nurse, PG Dip (Nursing)

  • Ann Marie Herbert

    Client Relations Leader

    (09) 4882908

    Ann Marie has worked at Lady Allum for ten years and is often the first point of contact for families when looking for care. She has vast experience in answering questions relating to the transition of residents from their homes to residential care, and is a wealth of information and understanding at this difficult time.

  • Heather Hill


    A hugely experienced clinician, who works two days a week and manages the Physio Assistants - who are on duty daily.

  • Maureen Davis


    Not surprisingly, one of the most popular members of our team who is available to make you look beautiful and chat!

  • Callum Masters

    Van Driver

    A big favorite with residents. He takes the apartment and cottage residents to the shops and the rest home and hospital residents on mystery tours. What’s not to like about him?

  • Sheryl Scanlan


    Sheryl has been a Rest Home Chaplain since 2010. In her role she cares for the spiritual needs of the residents, their families and staff through individual pastoral visits, talking about their spiritual needs, prayer or just being a listening ear. Sheryl takes a weekly Chapel service and special services as required, as well as room blessings. She particularly enjoys the privilege of being involved in end of life care, being able to support the resident and their family during this time. Sheryl is married with three adult daughters. She enjoys the beach, camping with family and singing.

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Lady Allum Care

  • "Please pass on our thanks to you and your team who have done a marvellous job in caring and settling him in. The professionalism and level of care has been excellent." - Daughter of Oceania resident

  • "You are all very special people, I saw the dignity and respect you show all the residents including my mum, I head back overseas in the knowledge she is very well cared for." - Daughter of Oceania resident

  • "I love to be here. The staff are absolutely incredible. I feel so safe and that's the main thing." - Dorothy Girven, Oceania Resident

  • "Rettie, thank you, all of your staff have done more than we could have ever achieved alone. 2 years and 5 months after our mum fell down and broke her hip – she has melted with your persistent loving care and got up from her chair. Mum’s psychogeriatricist said she may never get up. You have proved this wrong." - Family member of Oceania resident

  • "It occurs to me that 'the whole is greater than the sum of the parts.' To me this means the endless patience, encouragement, support and tireless care your staff give my family cannot be understated." - Family member of Oceania resident

  • "The staff I had most contact with were Diane, Lorraine and Mia. They have been just fantastic, but I realise that everyone has contributed to Mum’s overall care. There were mornings when I had to wait for the staff to finish hugging Mum and telling her to have a lovely time when I came to take her out." - Family members of Oceania resident

  • "Just want to let you know how happy and grateful our family is, not only for the superb care you’re providing for our Mum but also for the wonderful respect and kindness everyone shows to residents and family members." - Family of Oceania resident

  • "On more than one occasion, the nurses came in to talk to Alan and say goodbye to him for the day, before they left at the end of their shift. They all loved him and cared for him in a most special way, even though Alan was unable to speak very much due to a stroke." - Niece of Oceania resident

  • "The wonderful feeling of safety cannot be underestimated. The ability to join any activity, watch or abstain gives a great sense of freedom. I have enjoyed the companionship of similar ages like me and getting to know the amazing talent of these new friends. I have found the nursing staff so patient, caring an loving to their very dependent patients. God bless them." - Mrs Rhona Pilkington, Lady Allum resident

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Oceania provides Rest Home, Hospital, Dementia, Respite and Palliative/End of Life Care, as well as Independent Retirement Village living, at 48 New Zealand locations.

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